Peace of mind
Having a support contract with Scarlet IT Solutions is like having insurance on the running of your IT ifrastructure and systems.
Service Level Agreements (SLA`s)
We have developed our managed services platform with scalability and centralized management in mind. Our all-in-one IT management solution keeps your business running with proactive maintenance and incredibly fast response times. Our staff will work with you to create a cost-effective service plan that is tailored to your needs. We also have an on-call support structure to handle any Ad-Hoc clients..
Our IT Services Plan is based on a flat monthly fee allowing you the ability to budget your IT costs annually, we assume both the financial and technical risks in our relationship, fueling our commitment to continuously identify and deliver solutions that improve your efficiencies and reduce downtime
We offer 4 SLA support contracts which we tailor to suite your business needs as no 2 business`s are alike.